How does it work?
Pick a service and country from the homepage grid, buy a number with your wallet balance, and the SMS verification code shows up automatically in your dashboard — usually within seconds of the code being sent.
How long is a number active for?
Each number is single-use, tied to the specific verification you bought it for. Once you’ve received the code and completed your signup or login, that number is done — buy a new one anytime you need another verification.
What payment methods are supported?
Balance top-ups aren’t live yet in this preview — coming soon. Once enabled, you’ll be able to top up your wallet and spend it across any service or country on the platform.
Can I get a refund if I don’t receive a code?
Refund handling isn’t live yet in this preview — coming soon. The plan is an automatic refund back to your wallet balance if a code never arrives for a purchased number.
Do you offer an API?
Yes — head to the API page to see your personal API key and the planned endpoints for buying numbers and polling for codes programmatically, so you can automate verification in your own tools.
What happens if a number is out of stock?
Out-of-stock numbers can’t be purchased until more become available for that service and country combination. Check back soon, or try a different country — availability changes frequently.
Can I use the same number twice?
No, each number is single-use per verification. Once it’s been used for the account or service you bought it for, you’ll need to buy a fresh number for the next verification.
Which services and countries are supported?
Check the homepage service grid or the Prices page for the full, up-to-date list of services and countries we cover — new ones are added regularly as demand grows.
Is my balance shared across services?
Yes, your wallet balance is universal — it works across every service and every country on the platform. Top up once and spend it wherever you need a number, no separate balances to manage.
How do I contact support?
Use the support chat bubble in the bottom corner of the site while you’re logged in for the fastest response, or reach out anytime by email at support@polar-sms.com.
Do you offer a referral program?
Yes — visit the Earn with us page to grab your personal referral link and see how much wallet credit you earn for every friend who signs up and sticks around.
Is my account secure?
Your password is hashed and never stored in plain text, and we verify your email address on signup to help keep your account — and your wallet balance — protected from unauthorized access.
